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Getting startedWhat counts as a videoThe six video productsPosting & schedulingPlans, billing & cancellationYour content, AI & dataTechnical

Getting started

What it is, what it costs you to find out, and how fast you see a video.

What is AiReelEngine?+

An AI video engine for local businesses. You give it simple inputs — a review, two photos, a website URL, or a few phone clips — and it produces 9:16 vertical videos and ad sets, then posts them to the accounts you connect.

Do I need a credit card to try it?+

No. Signing up puts you on the free trial: 3 videos, no card, using Reviews → Video and Before & After.

Does the free trial refill every month?+

No — and this is the thing people most often assume. The 3 trial videos are a one-time allowance for the life of the account, not a monthly refill. Once you've made 3, you upgrade to keep going. Paid plans are the ones that reset every month.

Do I need to be technical or good at video?+

No. If you can fill in a short form and tap “approve”, you can use it. The AI writes the script, voices it, picks the music, adds captions and renders everything.

How long does a video take to make?+

Usually about 5–10 minutes from submitting to a finished video. A One-Click Ads run produces a whole set of assets in one go, so it takes longer. You get an email when each one is ready to review.

What counts as a video

The one number that decides your bill, and everything that doesn't touch it.

What counts as one video against my plan?+

One render. A render is counted once when you submit it, however many files it produces — so a One-Click Ads run that returns a full set of ad assets is still one video off your allowance, not eighteen.

Do drafts, storyboards and concept previews count?+

No. You can plan, preview a storyboard, and look through AI concepts without spending anything from your allowance. It's only counted once a real render is submitted.

What if a render fails — do I lose a video?+

No. Failed renders are excluded from your monthly count, so a failure never costs you an allowance slot.

Is retrying a failed video free?+

Yes. Retrying re-runs the same video rather than creating a new one, so it doesn't consume another slot. There's a cap of a handful of manual retries per video to stop a stuck job burning render time in a loop — if you hit it, contact us and we'll sort it. If a video is still processing we'll ask you to wait about 15 minutes before retrying, so you don't end up with two renders of the same thing.

What happens when I hit my monthly limit?+

Paid plans reset on the 1st of each calendar month. If you need more before then, upgrade at any time and the new allowance applies immediately. The free trial's 3 videos don't reset — they're one-time.

The six video products

What each one takes in, and what it gives you back.

What are the six products?+

1) Reviews → Video — turn your real Google reviews into testimonials. 2) Before & After — cinematic transformation reveals. 3) AI Spokesperson — a talking-head host, no camera needed. 4) Trending Remix — rebuild proven viral formats with your brand. 5) Behind the Scenes — raw phone clips into polished reels. 6) One-Click Ads — paste one URL, get a full ad set.

What exactly is One-Click Ads?+

You paste one business or product URL. We read the page, write 6 different hook angles — pain, result, curiosity, social proof, offer and question — and render each at 9:16, 4:5 and 1:1. That's up to 18 captioned ad videos from one link. If a scene fails quality checks we deliver the assets that passed and tell you how many landed, rather than shipping something broken.

Where do the reviews come from for Reviews → Video?+

Your connected Google Business Profile. We use your real reviews — the words on screen are the words your customer wrote. You can also switch on auto-render so new qualifying reviews become videos without you asking.

What is Persona Studio?+

An add-on that builds you one consistent AI presenter: you pick from 52 archetypes, choose one of four generated faces, a model is trained on that face, and you give it a cloned or curated voice. That presenter then fronts your talking-head videos instead of a different stranger each time. It's included in the top plan.

Will my brand be on every video?+

Yes. Your logo, colours and chosen voice are applied to every render, along with animated captions and a music bed. You set your Brand Kit once. You can also set a brand rulebook — tone of voice, phrases you always or never want said, and any required disclosure — and every script follows it.

Posting & scheduling

Where it publishes, when, and how much say you get.

Which platforms can I post to?+

TikTok (including TikTok Business), Instagram, Facebook, YouTube, Pinterest and X. You connect each account once under Connected Accounts, and finished videos publish straight to them.

How does posting work?+

Make → Review → Post. Every finished video has a “Review & Post” button that opens one composer where you write the caption, pick platforms, and choose to post now or schedule it.

Can I schedule posts in advance?+

Yes. Pick any date and time, or let the system suggest times based on your industry and platform. The content calendar shows what's scheduled, what's posted, and what needs attention.

Do I review videos before they go out?+

Always, unless you deliberately turn on auto-approve. Nothing reaches your accounts without your say-so by default.

Plans, billing & cancellation

What you're signing up for, and how to stop.

What plans are available?+

A free trial, then monthly or yearly paid plans. Yearly works out about a third cheaper than paying monthly. Individual products and the All-Access bundle are also sold as one-time lifetime deals.

How do I cancel?+

From your billing page, at any time. Cancelling stops future charges and your access continues to the end of the period you've already paid for. Nothing is deleted when you cancel — your videos stay yours.

Is there a refund policy?+

Yes — a 60-day money-back guarantee on every purchase, monthly or one-time. Email us inside 60 days of your purchase and we'll refund it in full; you keep the videos you've already made. The full wording is in our Terms.

What does a lifetime deal include?+

A one-time payment for permanent access to the product(s) in that deal, with a monthly video allowance that keeps resetting every month — no subscription. All-Access lifetime covers all six products.

Is payment secure?+

Payments are processed by Stripe. We never see or store your full card details.

Your content, AI & data

Who owns what, what's disclosed, and what we keep.

Who owns the videos I make?+

You do. Every video can be exported at 9:16, 1:1 and 16:9. There's no watermark lock-in and no loss of access to what you've created.

Is it disclosed that the presenter is AI?+

Videos made with a Persona Studio presenter carry a small “AI generated” label on screen, on by default. One-Click Ads exports carry an ai_generated tag in the file's metadata. Separately, every script is generated under a standing rule that an AI presenter is never passed off as a real customer, reviewer or testimonial-giver. Platform disclosure rules differ by country and network, so check what yours requires before running paid ads.

Is Trending Remix copying other creators?+

No. It rebuilds the proven format and structure — the hook angle, the pacing, the caption rhythm — with your own brand, script and footage. It doesn't re-upload or re-cut anyone else's video.

How long do you keep my data?+

We keep your account, content and rendered videos for as long as your account is active — nothing is deleted on a timer. You can delete individual assets, or delete your whole account, whenever you want. See the Privacy Policy for the detail, including the third parties that process your content.

Technical

The specs, the styles, and the languages.

What are the video specs?+

1080×1920 MP4 (9:16), H.264 video + AAC audio, web-optimised and loudness-normalised, typically 15–60 seconds. The same video can also be exported at 1:1 and 16:9.

How many caption styles and templates are there?+

11 animated caption styles — 5 available on every plan, plus 6 Pro styles on the higher plans — and 27 video templates across the modules, each with its own colour grade and transitions.

Can I make videos in other languages?+

Yes — English, Spanish, French, German, Portuguese and Hindi. Non-English captions and voiceover are available on the Pro plan and above.

Something didn't render the way I wanted — what do I do?+

Tweak the inputs and regenerate from the video's page. If a render had to fall back to stock footage because an AI step was unavailable, you'll see a note saying so rather than being told nothing.

Looking for the legal detail? See our Terms, Privacy Policy and Cookie Policy.

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AiReelEngine

AI short-form video & ads for local business. Turn reviews, photos, and footage into scroll-stopping content — posted for you.

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